The Australian government holds that patients deserve to receive high quality health care. As part of international human rights treaties, Australia strives to ensure that its citizens can rely on medical treatment that meets a variety of clear standards.
As a result, it has formed a charter that outlines the roles and rights of both patients and healthcare providers. The rights outlined in this document are crucial to ensuring that patients receive safe, quality care that they can trust.
Click here to read the full charter (377K PDF)
The Australia Commission for Safety and Quality in Healthcare web site has a number of resources available
Audio: A guide for patients, consumers, carers and families (MP3 1968 KB)
Different Languages
- Arabic :A guide for patients, consumers, carers and families (PDF 207 KB)
- Chinese (Simplified): A guide for patients, consumers, carers and families (PDF 413 KB)
- Chinese (Traditional):A guide for patients, consumers, carers and families (PDF 290 KB)
- Croatian: A guide for patients, consumers, carers and families (PDF 175 KB)
- Dutch: A guide for patients, consumers, carers and families (PDF 195 KB)
- German: A guide for patients, consumers, carers and families (PDF 198 KB)
- Greek: A guide for patients, consumers, carers and families (PDF 190 KB)
- Hungarian: A guide for patients, consumers, carers and families (PDF 178 KB)
- Italian: A guide for patients, consumers, carers and families (PDF 193 KB)
- Macedonian: A guide for patients, consumers, carers and families (PDF 193 KB)
- Maltese: A guide for patients, consumers, carers and families (PDF 178 KB)
- Polish: A guide for patients, consumers, carers and families (PDF 181 KB)
- Russian: A guide for patients, consumers, carers and families (PDF 188 KB)
- Serbian: A guide for patients, consumers, carers and families (PDF 185 KB)
- Spanish: A guide for patients, consumers, carers and families (PDF 194 KB)
- Tagalog: A guide for patients, consumers, carers and families (PDF 193 KB)
- Vietnamese: A guide for patients, consumers, carers and families (PDF 190 KB)
Please contact the Commission for a copy of a Braille version of the Australian Charter of Healthcare Rights and the Guide for patients, consumers, carers and families.