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Terms and Conditions

Check Up and Clean No Gap Payment for Health Insurance Patient

Our “No Gap” offer is available to everyone who is covered by an Australian Private Health Insurance for dental, regardless of which fund you are with. “No Gap” means that if you have full benefits on your Health Insurance at the time of your dental treatment, and you are covered for your general and preventative dental treatment, we will not charge you the “Gap” amount. The “Gap” refers to the out of pocket expenses for the following preventative treatments: Comprehensive or Periodic Oral Examinations, Scale and Clean, Fluoride Application and Routine Intra-Oral X-ray.For all other treatments, if your Health Insurance does not cover your treatment costs, the patient will be responsible for the out of pocket expense.

Our “No Gap” Policy extends to patients who meet the following conditions on the day of treatment:

  • Must be covered for dental procedures on the day of your preventative treatment.

  • Must have a current, valid Health Fund card with you on the day*;

  • Must have full benefits available for each preventative treatment item: full benefits refer to the full amount which your Health Fund will contribute towards your dental cover, and depend on your level of cover, may not mean 100% of the cost of the treatment;

  • In the event patients do not have full benefits on the day of the treatment, the maximum out of pocket amount payable is $185.

  • Health Fund terms and conditions apply to the patient with dental cover.

*Health Fund regulations stipulate that if you do not have your card with you on the day, you will need to pay the full cost and will not be eligible for the “No Gap” offer. Patients are encouraged to check their Health Fund cover prior to making an appointment.

Mouth Guards

Health Insurance Offer:

Our “No Gap” Policy extends to patients who meet the following conditions on the day of treatment:

Must be covered for dental procedures on the day of the impressions for the mouth guard

Must have full benefits available for item number 151, a single colour mouth guard.

Must have a current, valid Health Fund card with you on the day*;

Health Fund terms and conditions apply to the patients with dental cover.

Offer cannot be used in conjunction with any other offer or Government scheme and is not Substitutable or redeemable for cash.

Offer is available to patient upon dentist’s recommendation

Offer does not include bi-maxillary mouth guards. These mouth guards are made by a laboratory, often for sports of high impact and requires extra protection.

*Health Fund regulations stipulate that if you do not have your card with you on the day, you will need to pay the full cost and will not be eligible for the “No Gap” offer. Patients are encouraged to check their Health Fund cover prior to making an appointment.

No Health Insurance Offer:


  • Offer consists of a single layer mouth guard

  • Offer is available to patient upon dentist’s recommendation

  • Offer does not include bi-maxillary mouth guards. These mouth guards are made by a laboratory, often for sports of high impact and requires extra protection.

  • Special offer for patients with no dental cover;

    • $90 for children aged up to 17 years old

    • $140 for adults